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Troubleshooting & FAQs
Find answers to some commonly asked questions
Unmetric joins the Falcon.io family
Removal of Instagram profiles that are not Professional Accounts from our database
What demographic data do we provide?
Changes in interaction metrics for Instagram posts
Why can't I see the EMV Engagement formula for some posts?
How do I become an Unmetric Certified Analyst?
Are Video Views available across all social networks?
Discontinuation of some Twitter metrics on Unmetric Analyze
Metrics that are not available historically
Why is my Facebook geographical fan data missing?
Why is my Brand’s demographic data missing?
Why are some interaction graphs missing?
Why are some Instagram interaction graphs missing?
Why does the ‘Insufficient data’ tag appear on Facebook posts?
Why do some Instagram posts not have an Engagement score?
Why can’t I see posts from Facebook Pages?
How does Unmetric gather historical data?
How frequently is Unmetric’s Brand data refreshed?