Get a sense of how fans perceive a brand’s Page overall by taking a look at our latest feature: Brand and User Comments Comments Word Cloud.
Just head to Facebook > Focus > Word Cloud and click on Brand and User Comments. Once you select a time period, Xia, our AI, follows the language of the comments left on all the Brand Posts and extracts noun phrases. She then brings them together in a cloud. This word cloud showcases not just words, but also hashtags, special characters and emojis.
Words that look bigger indicate more posts containing that word.
Of course, you can always get Word Clouds for individual Brand Posts. Just head to Facebook > Focus > Brand Posts and click on Comments under any Post.